Privacy Policy – Coda Effect
Effective Date: April 2026
At Coda Effect, your privacy matters to us. We are committed to handling your personal information with care, respect, and transparency.
What We Collect
We may collect:
- Your name and contact details
- Payment and billing information
- Information shared during sessions
- Worksheets, feedback, or progress updates
- Basic website usage data (if applicable)
How We Use Your Information
We use your information to:
- Provide the services you’ve booked (counselling, interpreting, group sessions, etc.)
- Support your progress and goals
- Communicate with you about sessions and updates
- Improve our services
Confidentiality
Your information is treated as private and confidential.
We will only share information:
- With your permission
- If required by law
- If there is a serious risk of harm to you or others
Keeping Your Information Safe
We take reasonable steps to protect your information:
- Secure systems and storage
- Limited access to your data
- Safe handling of all records
All client records and documents are securely stored and retained for a period of up to 7 years, in line with professional standards.
Your Rights
You can:
- Request access to your information
- Ask for corrections
- Request deletion where appropriate (subject to legal retention requirements)
Questions or Concerns
You can contact us anytime:
info@thecodaeffect.com.au
